Shipments are free worldwide in case your order is €100,00 or more; if below you will see your shipping fee automatically calculated depending on the address of shipment. All shipments will be accompanied by an official invoice, which will show the value of the individual items in Euro.
The orders will be shipped from Monday to Friday from 9 am to 5:30 pm. All orders placed during the weekend will be processed on the following Monday. The delivery time takes around 1-5 working days.
DELIVERY OF ORDER:
Upon arrival of the goods, customers are asked to carefully inspect the package before affixing a signature proof of delivery of the shipment. If for any reason the package should appear to have been tampered or damaged, customers are asked to sign the receipt with reserve, or refuse the delivery. In the event that the delivery has been accepted with an unauthorized signature or there is evidence of tampering with the package, customers are asked to immediately report the incident to the courrier and to contact LLOFF s.r.l. at email@example.com. All customs fees will be charged to the end customer. All customers who place an order subscribe to a commercial relationship with LLOFF s.r.l. and therefore undertake to accept delivery of the package. If the goods are not delivered for reasons to be dependent on the client (wrong address, recipient always absentee, phone number incorrectly, etc..) or if the customer refuses the delivery, the shipping charges and even if there are customs charges, will be deducted from the refund due to the customer by LLOFF s.r.l.
If the customer wants to insure the shipment, the additional cost will be €15,00. The taken out insurance will cover accidental damage and theft. Once the shipment arrives at destination, the insurance becomes invalid.
TRACEABILITY OF THE SHIPMENT
When your order is shipped, you will receive an e-mail with the tracking number to check the progress of the shipment.